Bookings and Payments

- To Book any types of Himalayan Trips you must send us a confirmation e-mail with 20% of payment of your trip cost. This will comprise acceptance by you of our Terms and Conditions. You need to submit a copy of each passport copy and passport size photograph to our office via email to issue Trekking Permit and National Park Permit. Rest of trekking cost should be paid as 2nd installment in  Nepal before Trip to Himalayas.

Please, contact us once before you transfer the fund to  Official Bank Account of Nepal Everest Himalaya Hiking Pvt. Ltd. 

Official Bank Account Details of  Nepal Everest Himalaya Hiking Pvt. Ltd. is as Below:

Account Name: Nepal Everest Himalaya Hiking Pvt. Ltd. 

Account No.: 0100010200121

Name of Bank:  Mega Bank Nepal Limited

Bank Branch:  New Road (Khichapokhari I)

SWIFT CODE: MBNLNPKA

Address of Bank:

Kathmandu Metropolitan City - 22 , Khichapokhari, Newroad, Kathmandu, Nepal

Website: https://megabanknepal.com

 Email:newroad@megabank.com

 Phone: +977-1-5351845

                           

Cancellation Policy:

A notice of cancellation shall be submitted by client in written by email with authentic reason(s), and then refund procedure will be made as follows:

- If cancellation made before 30 days of the trip departure date, 15% of the total trip cost will be charged as cancellation and rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
- If cancellation made before 15 days of the trip departure date, 25% of the total trip cost will be charged as cancellation. Further will be same as above process.
- If Cancellation made before 07 days of the trip departure date 40% of the total trip cost will be charged as cancellation.
- If cancellation made within the week of departure or upon arrival in Kathmandu no refund shall be provided.
- Cancellation before 60 days of the trip, 15% cancellation will be charged.
- Cancellation Before 30 days of the trip 25% cancellation will be charged.
- Cancellation Before 15 days of the trip 50% cancellation will be charged.
- Cancellation Before less than 15 days no refund will be provided.
- The cost of Climbing Permit/s already purchased is/are not refundable.

Cancellation rule for Air ticket purchase

- If cancellation made before 30 days of the ticket departure date, 15% of the total face value will be charged as cancellation and rest will be adjusted in their next trip or refunded after deducting the processing charge of Nepal Rastra Bank to make a draft.
- If cancellation made before 15 days of the ticket departure date, 25% of the total face value will be charged as cancellation. Further will be same as above process.
- If Cancellation made before 07 days of the trip departure date 50% of the total face value cost will be charged as cancellation.
- If cancellation made within the week of departure or upon arrival in Kathmandu no refund shall be provided. Due payment should be made or claimed by legal process.
- No refund will be made of the deposit amount in case of cancellation of trip for any other else reason.
- No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.

Responsibility

Nepa Everest Himalaya Hiking Pvt. Ltd.e focus mostly and firstly for the fulfillment of your every desire. We perform our duties truthfully and seriously to make your experience one of the best moment. However, this Company will not take any liability regarding changes and alternations in the itinerary due to unavoidable circumstances such as disasters, political-unrest, and cancellation of flight, delay arrival, sickness or accidents.

Nepa Everest Himalaya Hiking Pvt. Ltd.  while undertaking tours, transportation, hotel accommodation and other services only acts as an means on the clear understanding that it shall not be, in any way, responsible or liable for any accident, damages, loss, delay, international flight cancellation or delays, or inconvenience caused in connection with the travel facilities arranged by the company, its employees or agents. All bookings are accepted and executed with utmost care, yet no responsibility is undertaken for any change or deviation because of factors beyond our control.

Assumption of risk

The traveler / trekker understands that during the course of the trip certain risks and dangers may occur including the pressure of traveling in mountainous terrain, accident or illness in remote places without medical facilities. The traveler agrees to assume all risks associated with the journey, and agrees that no liability will be attached to the company or its outfitters, employees or agents, or to any member of the tour group in respect to death, personal injury, illness or delay of trekker, or for any loss or damage to the property of the traveler / trekker during the course of the trip, however caused.

Travel Insurance

It is a condition while booking treks and tours with us that trekkers must be protected by insurance themselves that covers cancellation, accidents, health, emergency evacuation, and loss of items, theft of or damage to baggage and personal effects. All costs for emergency evacuation must be paid in cash in Nepal unless an insurance company has agreed to pay the costs on your behalf. It is important that any insurance policy issued to cover emergency evacuation for trek/tour does not exclude mountaineering.

Promotion
Nepa Everest Himalaya Hiking Pvt. Ltd. use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.

Privacy

We never share the information what we get from you to Book The Trip and  to issue the Trekkinng permit and National Park Permit. 

Complaints

If you have any subject of complaint about the tour, you must notify to the tour leader or guide at the earliest and provide opportunity to correct them.

Addition Charge

On our trekking and tour packages, rooms or tents are provided in twin sharing basis. Thus, single room supplement charge will be imposed to client who does not have another tour participant to share room or tent with others Also an additional charge except agreement of booking, the clients most pay in extra charge.

 

For further any Queries, Please contact us. 

How to contact us?

Contact Address in Nepal 

Sunita Tamang & Himalayan Sherpa Trekking Guides Team

Nepal Everest Himalaya Hiking Pvt. Ltd. 

(A Complete Trekking Organizer Company)

House No. 2522, Kumari Gal-7,Bouddha,

Kathmandu, Nepal

Vibor/What's App/Phone/Mobile SMS Text Support No.: +9779808717598

Email: nepalhimalayanhiking@gmail.com